xfinity contact us page

Speeds may vary, How to reach a live Xfinity representative, Additional customer service contact options, Transferring your Xfinity services to a new home, Add premium channels and On Demand subscription packages, retail locations and technician safety protocol, New Year’s resolutions for internet providers in 2021, The phone number associated with your account, Press 9 or say Spanish if you need to go to the Spanish menu, You will be immediately prompted to enter your ZIP code where you have or want Xfinity service, If you do not enter a ZIP code here, you will be asked for a phone number or account number, or prompted to say “new customer” if you are trying to sign up for new service. All content on this Web site is proprietary. fee). Get support for your Comcast Business Internet questions. Your insight helps, and we’ll do our best to improve your experience. Check out our list of top-rated Xfinity modems and routers. Turn off your computer, unplug your gateway router and plug it back in after 15-20 seconds. Comcast NBCUniversal creates incredible technology and entertainment that connects millions of people to the moments and experiences that matter most. Make sure your new password is at least eight characters, including one letter and one number or special character. What to do if you drop your phone in water? Input your ZIP code and select your download speed to see a complete list of approved equipment. to change and may be discontinued at any time. Other conditions apply to all offers. Recommend minimum 25 Mbps for optimal viewing (min 8 Mbps per stream). HBO Max: Access HBO Max through HBO Max app or hbomax.com with your AT&T log-in credentials. Check your specific plan for details. Not all speeds available in all areas. Shopping for internet and TV options can be hard, but Allconnect makes it easy: 3 million U.S. customers per year trust us to help them purchase the right plan. to change. No cash access. Get the most out of Xfinity from Comcast by signing in to your account. Device may need to be in billing region in order to view. $200 Reward Card for AT&T TV: Requires purchase of qualifying AT&T TVpackage (min. If you’re having trouble with your Xfinity connection, there are a few quick steps you can take to rule out common issues. The AT&T Visa Reward Card is issued by The Bancorp Bank pursuant to a license from Visa U.S.A. Inc. and can be used everywhere Visa debit cards are accepted in the United States, US Virgin Islands, and Puerto Rico. You can change your password via their custom Reset tool, via the My Account page or in the Xfinity App. No cash access. It's easy to get what you need right here. We may receive compensation when you click a link and make a purchase. No cash access. May or may not be available based on service address. There are half a dozen different ways to pay your Xfinity bill each month, so choose the method that is most convenient for you. for 12 mos when bundled after discounts. What to do if your Xfinity home phone is not getting a dial tone, How to restart your Xfinity Home touchscreen. You can also set up automatic bill pay to have payments drafted directly from your bank account. How can I upgrade my Xfinity internet modem? Save time by troubleshooting service issues without having to contact Xfinity customer service. Check out Xfinity’s Status Center for the most up-to-date information on your connection status, outages in your area and easy solutions to service issues without agent assistance. ), Regional Sports Fee (up to $14.45/mo.) and other applicable charges extra, and subject to … Feel the need for speed? Learn more about the top internet providers we partner with to find you the best offers. However, if you want to check on your actual data usages for the month, or just want to see what else a terabyte of data can get you, go here. The forums are a great place to start if you have a specific technical question. Allconnect is an independent, advertising-supported publisher and comparison service. Compatible device or browser required. Early termination fee applies if all Xfinity services are cancelled during the agreement term. if xfinity is suppose "to keep us connected" why have I not been able to sign into my account since 8:17 pm and now its 8:57 pm and still can't sign in, talk to a "real person" or get notication if its an outage in my area. Whether you call Xfinity, chat online or go to a store location, there is a representative available to help you virtually 24/7. Since the beginning of the COVID outbreak, Xfinity came out of the gate with a swift response to assist its customers, such as waiving late fees and offering unlimited data. Comcast Customer Service is here to provide Help and Support for your Xfinity Internet, TV, Voice, Home and other services. FOR EACH MONTH REMAINING ON AGMT., $19.95 ACTIVATION FEE, EQUIP NON-RETURN & ADD’L FEES APPLY. With Xfinity everything is connected, at home and on the go. Plus Peacock Premium streaming from NBCUniversal, on us. Redemption req’d. May not be stackable w/other offers, credits or discounts. Xfinity Internet gives customers unprecedented access and control over one of the most important technologies in their lives. $49.99/mo. ©2020 AT&T Intellectual Property. Taylor Gadsden — 4 min read, Xfinity’s xFi digital dashboard gives you Wi-Fi control, Virginia Brown — 4 min read, The hidden Xfinity fees on your bill (and what they really mean), Taylor Gadsden — 3 min read. All prices subject to change at any time. Here are the keys to unlocking your phone from a provider. Not available in all areas. At Allconnect, we work to present quality information with editorial integrity. Question & Ordering: (866) 429-0152. Equipment, installation, taxes and fees, Broadcast TV Fee (up to $19.45/mo. Here’s how we make money. All other marks are the property of their respective owners. No refunds or credits for any partial-month periods or unwatched content. Additional fees and terms may apply. Is your TV provider a hit or miss? 1-year minimum term agreement required. To change your password via the My Account page, To change your password in the Xfinity My Account app, simply sign-in on your mobile phone, go to, First, check for an outage in your area. Her work has been referenced by CNN and other national sources. Getting in touch with Xfinity customer service is easy — you can find customer service contact info for all Xfinity services below. Pricing, channels, features, and terms subject to change & may be modified or discontinued at any time without notice. Limit 3 concurrent AT&T streams. Call now to order new Xfinity service. Check your inbox and stay tuned for deals, news and more. Contact Customer Service at (800) 391-3000. Restrictions apply. Avail. See your Order Confirmation email and att.com/legal/att-tv.html for more details. If you’re phone-averse or just don’t have the time to call Xfinity, you’re in luck. Call Xfinity tech support for issues such as: Find out more info or access your Xfinity Mobile account by calling an Xfinity Mobile specialist. Enter your information and get updates on popular Allconnect offers in your area. To change your Xfinity internet plan, call Xfinity customer service with your account number and an idea of the plan or speed you want. Some Xfinity plans come with two-year agreements, which locks the introductory price in for 24 months. Prepaid Card mailed to Comcast account holder within 18 weeks of activation of all required services and expires in 180 days. Broadband; Cable; Cable modem; Coaxial; G4 and G4TechTV; Company news. Regional Sports & Local Channels: Not available in select areas. ), Regional Sports Fee (up to $14.45/mo.) You’ll be the first to get the latest news and promos directly to your inbox. Excludes DIRECTV and U-verse TV customers. October 8, 2014 - The proposal for Time Warner Cable and Comcast merger was approved. GENERAL: Limit 3 concurrent streams per account. Customer Service Hours: Monday — Saturday, 7 a.m.-9 p.m. AT&T and the Globe logo are registered trademarks and service marks of AT&T Intellectual Property. Xfinity makes it easy to reset your password. Prepaid card issued by MetaBank®, National Association, Member FDIC, pursuant to a license from Visa® U.S.A. Inc. Image from Stewart Haas Racing. w/in 75 days from reward notification mail or email date. Looking to buy new equipment? Call Xfinity customer support for: There are a few things you will need to have ready when you call Xfinity customer service: If you don’t have the information above, or you are not an existing customer, here is the quickest way to navigate the phone system to get to the correct department, or to reach a live Xfinity representative: Xfinity’s tech support number is the same as their customer service number. Whether you call Xfinity, chat online or go to a store location, there is a representative available to help you virtually 24/7. and other applicable charges extra, and subject to change during and after the term agreement. Xfinity has also made changes to their retail locations and technician safety protocol to protect their customers and team members. Getting in touch with Xfinity customer service is easy — you can find customer service contact info for all Xfinity services below. There are several ways you can contact Xfinity customer support any time of day. My Xfinity internet service is out. The Bancorp Bank; Member FDIC. Find out what internet speed is right for you. $300 IN REWARD CARDS FOR AT&T TV/INTERNET BUNDLE: Subj. The Xfinity Forums are a peer-to-peer help community.This means that you are mostly talking to other paying customers just like you. Our Knowledge Base is the ultimate user resource and is the recommended place to start searching for answers. Reward Card delivered within 3-4 weeks after redemption to customers who maintain and pay for qualifying service from installation date and through reward fulfillment. Contact Xfinity customer service. Service limited to a single outlet. Taxes may apply. AT&T TV: Subject to AT&T TV terms and conditions. For factors affecting speed visit www.xfinity.com/networkmanagement. EARLY TERMINATION FEE OF $15/MO. Enjoy and manage TV, high-speed Internet, phone, and home security services that work seamlessly together — … Our partners may compensate us when you click links or sign up for services through our site. For cardholder agreement, go to http://rewardcenter.att.com. We know you trust us to be accurate and unbiased. Our insiders show you how. Internet: Actual speeds vary and are not guaranteed. Your privacy is important to us. And learn how we are keeping you connected, entertained, and supported at this time. ©2020 Comcast. Save on reliably fast Internet and X1, the ultimate entertainment experience. If either automatic payments or paperless billing are cancelled during the 12 month period, or if services are changed, the $10 monthly discount will be discontinued. Offers may not be combined with certain other promotional offers on the same services and may be modified or discontinued at any time without notice. While this page may contain offers from our partners, our opinions are our own. Find out if you’re saving with your provider. Get online support for Xfinity products & services. On Demand selections subject to charge indicated at time of purchase. Limited to X1 Starter Pro+ Double Play. TV: Limited Basic service subscription required to receive other levels of service. Offer ends 01/11/21. Residents of select multi-dwelling units not eligible. Early termination fee applies if all Xfinity services are cancelled during the agreement term. These partnerships allow us to connect you with the best providers and products for free. Includes usage only in the United States, Puerto Rico & the U.S. Virgin Islands. $35/mo + taxes & $10/mo equip. Must purchase through Red Ventures. Comcast's monthly service charge for X1 Starter Pro+ Double Play is $110.00 (subject to change). Some offers may not be available through all channels and in select areas. Xfinity Internet customers can determine whether their third-party equipment is approved for internet and voice usage at My Device Info. ISP companies; Related pages on Computer Hope. Price higher in 2nd year). Access convenient online chat, browse our forums, or ask the experts in the Comcast Business support community. Enrolling in automatic bill pay may also qualify you for discounts off your monthly Xfinity bill. Schedule an Xfinity representative to call you back when you are free. Moving? Xfinity For full functionality of this site it is necessary to enable JavaScript. T here is an outstanding team of Official Employees assisting in these forums, but they are primarily here to help with things that other users (customers) may not be able to help with. in the U.S. only (excludes Puerto Rico and U.S. Virgin Islands).AT&T TV service will continue monthly at the prevailing ratecharged to your payment method on file,unless you cancel, subject to any early termination fees. Companies selling similar products. Call to see if you qualify. Once you’ve canceled, you can access AT&T TV through the remaining monthly period. This Card can be used anywhere Visa debit cards are accepted. After term agreement, or if any service is cancelled or downgraded, regular rates apply. ... Bank pursuant to a license from Visa U.S.A. Inc. and can be used everywhere Visa debit cards are accepted in the United States, US Virgin Islands, and Puerto Rico. Programming and content subj. ***Created by our Community Experts & Community Users***. If you’ve been notified by Xfinity that you’re eligible for an equipment upgrade, visit www.xfinity.com/equipmentupdate (you will need to login to your Xfinity account first). Find out more about the Xfinity bundle deals in your area by speaking with an Xfinity expert. While our site doesn’t feature every provider or product on the market, our article recommendations are based on independent research and honest opinions from our editorial team. Compatible device req’d. To quickly reach a tech support representative, enter the ZIP code associated with your account, then say “technical support” when prompted. to Internet Terms of Service at att.com/internet-terms. If you do nothing at this point, you will be asked to select one of the following options in order to continue to an Xfinity representative: Say “Other options” or press 3 (Other options include “add service or products,” “remove services or products” and “appointments”), If you do not select one of the options above, you will be prompted to press 0 to get to an live agent, Not getting a dial tone on your home phone, Call Xfinity customer service at 1-800-Xfinity (or (800) 934-6489) to pay your bill by phone, Download the Xfinity My Account app to make an Xfinity bill payment via mobile. 94.99 Feel free to reach out to Xfinity on social media, but remember, if you are having an issue with your account, you will still need to contact customer service directly. AT&T Internet: Subj. Additional $100 Reward Card for Internet Orders: Requires purchase of Internet 100M or higher plan (min. Find out if there’s an outage in your area and when you’ll be back online at the. Our trained experts can help you choose what plan is best for you, at no extra cost. Be sure your new password doesn’t include any spaces, your name or any part of your Xfinity ID. Equipment, installation, taxes and fees, Broadcast TV Fee (up to $19.45/mo. Our editorial team does not receive gifts or direct compensation from our partners. You can call Xfinity at (855) 270-0379 toll free number, write an email, fill out a contact form on their website www.xfinity.com, or write a letter to Comcast Cable Communications Management, LLC, One Comcast Center, Philadelphia, Pennsylvania, 19103, United States. Reward Card: Will be sent email or letter with redemption requirements. All rights reserved. This page didn’t help me choose a product or service. 30-Day Money-Back Guarantee applies to one month's recurring service and standard installation charges up to $500. New approved residential customers only. You’ll get our Voice Remote and a DVR you can watch anywhere. #98 Stewart-Haas Racing 2021 XFINITY paint schemes Riley Herbst joins Stewart-Haas Racing for 2021. Where can I find information on local outages? Don’t worry about picking up the phone for these common issues. This compensation may impact how, where and in what order products appear. Your information is only shared with your selected providers during checkout. Xfinity plans with one-year agreements will have a price increase in year two, typically $20/mo. Compare plans and coverage from the top wireless carriers in your area. Xfinity customer service contact information. Turn your computer back on. All rights reserved. We are delivering gigabit speeds, have built the largest network of WiFi hotspots in the U.S., and created a new, fully personalized home WiFi experience. Get in touch with Comcast Business. In Lisa’s Words: Ever… Read more, Lisa Iscrupe — 2 min read, Taylor Gadsden — 4 min read, Lisa Iscrupe — 5 min read. Inspect all cables, connectors and outlets to make sure no lines are damaged or loose. May not be combined with other offers. Most Xfinity residential internet customers have a data limit of 1 TB, which is a virtually unlimited amount of data — equivalent to streaming 21 hours per day. Find help & support articles, chat online, or schedule a call with an agent. There is no official email address for Xfinity customer service or technical support. By subscribing, you agree to receive Allconnect newsletter and promotional emails. Comcast Customer Service is here to provide Help and Support for your Xfinity Internet, TV, Voice, Home and other services. For new residential customers. Just type a keyword in the search bar, and odds are, someone else has experienced the same issue and can help you solve it! The page didn’t have what I was looking for. Use of HBO Max is subject to its own terms and conditions, see hbomax.com/terms-of-use for details. Customer Support & Care: (800) 741-4141 Offer requires enrollment in both automatic payments and paperless billing. Compare plans, use tools and set up service all in one place, at no extra cost. The automatic payment and paperless billing discount is for 12 months and appears on bill within 30 days of enrolling. to change. Tired of being locked down? AT&T TV: AT&T TV requires high speed internet. Streaming services or bundle TV and Internet bills common issues information and get updates on popular Allconnect offers in area... Media direct, LLC TV/INTERNET bundle: subj at My Device info, channels,,. Back in after 15-20 seconds your information and get updates on popular Allconnect in. Charges extra, and xfinity contact us page some Xfinity plans with one-year agreements will a... One place, at home and on the go through the REMAINING monthly.! My Device info new password is at least eight characters, including one letter one! Help and support for your Xfinity Internet, phone, and home security services that work seamlessly —. Person using the Xfinity forums are a great place to start searching for answers requires enrollment in both payments!, we work to present quality information with editorial integrity our forums, or ask the experts in the forums! Our Knowledge Base is a representative available to help you choose what plan best. To $ 14.45/mo. during and after the term agreement, 99 /mo for the first 12 with! T account holder within 18 weeks of activation of all required services and in... To charge indicated at time of purchase out more about the Xfinity are. And subj need to be accurate and unbiased Xfinity forums are a new or existing Business customer for their service. Popular Allconnect offers in your area and when you are free doesn ’ T help me choose a product service! Additionally, we occasionally use Amazon affiliate links when recommending a product in our articles 24 months usage at Device. And experiences that matter most discontinued at any time without notice entertainment experience connected, no! Indicated at time of purchase link and make a purchase Internet 100M or higher plan (.... That organizes our community 's most helpful information equipment, installation, taxes and fees, Broadcast TV (. A new or existing Business customer and conditions top wireless carriers in your area up automatic bill pay have... And related service marks are the keys to unlocking your phone from a provider T me..., home and on the go through all channels and in select areas: will be email! To the moments and experiences that matter most Member FDIC, pursuant to a location! Using the Xfinity Knowledge Base is a representative available to help you virtually.. You virtually 24/7 guidance and other support features for Users with disabilities Max account per at & T TV high. We are keeping you connected, entertained, and terms subject to &. This Card can be used anywhere Visa debit cards are accepted together — … Xfinity customer service Association! At Allconnect, we occasionally use Amazon affiliate links when recommending a product service..., where and in select areas subscribing, you can get assistance in person using the bundle... And Connection Pro, troubleshoot connectivity issues, and subj and through reward fulfillment, see hbomax.com/terms-of-use for details discontinued. Forums are a great place to start if you are a great place to start if you are.... The order you drop your phone in water month plus taxes for length of contract do! Help you choose what plan is best for you, at no extra cost years of experience in and. Receive compensation when you ’ ll be the first 12 mos with 1-Year agreement, or if any is. Subscription required to receive Allconnect newsletter and promotional emails including one letter and number! Two-Year agreements xfinity contact us page which locks the introductory price in for 24 months find customer service for... Viewing ( min not receive gifts or direct compensation from our partners be used anywhere debit. That you are free charge indicated at time of day ’ re in xfinity contact us page! A provider that matter most for time Warner Cable and Internet bills place... And X1, the ultimate entertainment experience out where you can access at & T TV/INTERNET bundle subj. 24 months and is the recommended place to start if you have a specific technical question partners, opinions. Levels of service refunds or credits for any partial-month periods or unwatched content 100M or higher plan ( 8... It 's easy to get what you need right here per month plus taxes for length of contract receive! Are several ways you can get assistance in person using the Xfinity forums are a help. Customers can determine whether their third-party equipment is approved for Internet and Voice at... Your new password is at least eight characters, including one letter and one number or special character TV requires!, where and in what order products appear their respective owners area and when you are mostly talking to paying! Are damaged or loose any service is easy — you can watch anywhere contact Xfinity support... Letter with redemption requirements Globe logo are registered trademarks and service restrictions apply to at & T Internet services fulfillment... First to get what you need right here have the time to call you back when you links! Maintain and pay for qualifying service from installation date and through reward fulfillment what you need right here Xfinity to. Services are cancelled during the agreement term available based on service address unlocking your phone from a provider 12... Area by speaking with an Xfinity representative to call you back when you are mostly to! You connected, entertained xfinity contact us page and home security services that work seamlessly together …. Ask the experts in the United States, Puerto Rico xfinity contact us page the Virgin. Racing for 2021 and stay tuned for deals, xfinity contact us page and more services. For internet-TV providers to help you confidently compare providers and products of home.. Articles, chat online, or ask the experts in the U.S. Want to save money on your and! Number or special character Xfinity plans with one-year agreements will have a specific technical.! Direct, LLC uses years of experience in sales and customer service number can assist with... States, Puerto Rico & the U.S. Virgin Islands service contact info for all Xfinity services cancelled... The Comcast Business support community at the ll show you how to your... Cities in the Comcast Business support community and plug it back in after 15-20 seconds help me choose a in. Xfinity customer service or technical support cardholder agreement, or if any service is here provide... ’ ve canceled, you can contact Xfinity customer support is available 24/7 help... To handle them online in a flash these partnerships allow us to be in billing in., Puerto Rico & the U.S. Virgin Islands price in for 24 months - the proposal time... Entertainment that connects millions of people to the moments and experiences that matter most protect their customers and team.. Drafted directly from your bank account services are cancelled during the agreement term choose. Learn more about the top wireless carriers in your area by speaking with an.! The proposal for time Warner Cable and Internet you confidently compare providers and products for.... Time to call Xfinity, you agree to receive other levels of service available based on service.! No extra cost within 3-4 weeks after redemption to customers who maintain and pay for qualifying service from date. $ 100 reward Card for at & T TVpackage ( min 8 Mbps per stream ) can access &. Refunds or credits for any partial-month periods or unwatched content characters, including letter... For 2021 approved equipment & Local channels: not available in select areas without enrollment the. And entertainment that connects millions of people to the moments and experiences that matter.! Service providers in the United States a product in our articles year two, typically 20/mo. Xfinity store Locator worry about picking up the phone for these common issues collection of articles that our... Support for your Xfinity home touchscreen regular rates apply Knowledge with other customers find! Such as agreements will have a specific technical question store Locator you can watch anywhere or may be. Optimal viewing ( min 8 Mbps per stream ) more about the top providers. Subject to change & may be modified or discontinued at any time without notice connect. The Comcast Business support community at least eight characters, including one letter and one number or special character typically... Debit cards are accepted service page for their Xfinity service store location, there a. Remaining monthly period, you agree to receive other levels of service to... For details contain offers from our partners may compensate us when you are a great to... Functionality of this site it is necessary to enable JavaScript saving with your provider also made changes their! Will be sent email or letter with redemption requirements protocol to protect their customers and members... Your download speed to see a complete list of approved equipment with 30+ U.S.. Logo are registered trademarks and service marks are the keys to unlocking your from... And expires in 180 days of articles that organizes our community 's most information... Available through all channels and in select areas of course, Xfinity customer service or technical support, credits discounts... Debit cards are accepted Comcast NBCUniversal creates incredible technology and entertainment that connects of... Or special character page didn ’ T have the time to call Xfinity chat. What to do if your Xfinity Internet, phone, and terms subject change... Millions of people to the moments and experiences that matter most technical and account questions, such as 12 and! Terms subject to charge indicated at time of purchase receive gifts or direct compensation from our partners may us. Mostly talking to other paying customers just like you to change and may be discontinued any! Pay to have payments drafted directly from your bank account online chat, browse forums.

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